Effective Date: August 8, 2025
At Work Flowy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our Software-as-a-Service (SaaS) platform, accessible at https://workflowy.app/, and any related services, including our mobile applications (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our Services. The types of information we may collect include:
- Personal Information: When you sign up for Work Flowy, we may collect your name, email address, company name, and payment information (if applicable). You may also provide additional details, such as your phone number or job title, to enhance your user experience.
- Usage Data: We collect information about how you interact with our Services, such as IP addresses, device information, browser type, pages visited, and actions taken within the platform (e.g., tasks created or workflows accessed).
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
- User-Generated Content: Any data you input into Work Flowy, such as project details, notes, or files, is stored securely and treated as confidential.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services, including personalizing your experience and delivering relevant features.
- Process payments and manage subscriptions (if applicable).
- Communicate with you, including sending service-related updates, promotional materials (with your consent), or responding to inquiries.
- Monitor and analyze usage patterns to enhance platform performance and security.
- Comply with legal obligations and protect the rights, safety, and property of Work Flowy, our users, and the public.
3. How We Share Your Information
We value your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We work with trusted third-party providers (e.g., payment processors, cloud hosting services) to deliver our Services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal Requirements: We may disclose information if required by law, such as in response to a court order, subpoena, or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with continued protection under this Privacy Policy.
- With Your Consent: We may share your information with third parties if you explicitly authorize us to do so.
4. Data Security
We take data security seriously and implement industry-standard measures to protect your information, including:
- End-to-End Encryption: Your data is encrypted during transmission and at rest, ensuring only you and authorized collaborators can access it.
- Access Controls: We restrict access to your data to authorized personnel only, with strict authentication protocols.
- Regular Security Audits: We continuously monitor and update our systems to address potential vulnerabilities.
While we strive to protect your data, no system is completely immune to risks. You are responsible for maintaining the confidentiality of your account credentials.
5. Your Choices and Rights
You have control over your personal information. Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing communications or adjust cookie settings.
- Data Portability: Request a transferable copy of your data in a structured format.
To exercise these rights, contact us at support@workflowy.app. We will respond to your request within the timeframes required by applicable laws (e.g., 30 days under GDPR for EU residents).
6. Data Retention
We retain your personal information only as long as necessary to provide our Services, fulfill legal obligations, or resolve disputes. Usage data and user-generated content may be retained for analytics or backup purposes, but we anonymize or delete it when no longer needed. You can request deletion of your account at any time, and we will remove your personal information unless required to retain it by law.
7. International Data Transfers
Work Flowy is based in London, UK, but our Services are used globally. Your data may be transferred to and processed in countries outside your region, including the United States, where our cloud servers are located. We ensure that such transfers comply with applicable data protection laws, including GDPR and UK GDPR, using mechanisms like Standard Contractual Clauses to safeguard your information.
8. Third-Party Links and Services
Our Services may contain links to third-party websites or integrations with external tools. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before engaging with their services.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant updates via email or through a prominent notice on our platform. The updated policy will take effect upon posting, with the “Effective Date” updated accordingly.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
Work Flowy
Email: support@workflowy.app
We’re here to help 24/7 and will respond to your inquiries as quickly as possible.
By using Work Flowy, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your data.